Agile CRM: Affordable All-in-One Customer Relationship Management for Sales, Marketing, and Customer Service

About Agile CRM

Agile CRM stands out as a premier choice for businesses seeking an all-in-one customer relationship management solution. With its extensive features and user-friendly interface, it effectively caters to the diverse needs of sales, marketing, and customer service teams.

One of the most impressive aspects of Agile CRM is its affordability. For just $14.99 per user, businesses gain access to over 30 applications, making it an exceptional value compared to other CRM platforms. This pricing model, devoid of tiered plans, ensures transparency and allows small businesses to leverage powerful tools without breaking the bank.

The platform's capabilities are truly next-generation. Agile CRM is cloud-based and mobile-ready, ensuring that users can manage their operations seamlessly from anywhere. The integration of sales enablement tools, marketing automation, and customer service features into a single platform eliminates data silos and fosters consistent messaging across all channels.

The sales features, including a 360° contact view, deal tracking, and appointment scheduling, empower teams to close deals more efficiently. The gamification aspect adds an engaging layer to the sales process, motivating teams to achieve better results through friendly competition.

On the marketing front, Agile CRM excels with its robust automation tools, email marketing capabilities, and social media integration. The landing page builder and email tracking features are particularly noteworthy, allowing businesses to create high-converting campaigns while monitoring their performance in real-time.

Customer service is another area where Agile CRM shines. The help desk and ticketing software streamline support processes, enabling teams to respond to customer inquiries swiftly and effectively. The knowledge base feature empowers customers to find answers independently, enhancing their overall experience.

Agile CRM is a powerful, affordable, and comprehensive solution that meets the needs of modern businesses. Its commitment to continuous improvement, as evidenced by regular updates and a wealth of resources, further solidifies its position as a trusted partner for over 15,000 customers. For those looking to supercharge their sales, marketing, and service efforts, Agile CRM is undoubtedly worth considering.

CRM Features

• Calendar/Reminder System
• Call Logging
• Document Storage
• Email Marketing
• Internal Chat Integration
• Lead Scoring
• Marketing Automation Integration
• Mobile Access
• Segmentation
• Social Media Integration
• Task Management

Help Desk Features

• Alerts / Escalation
• Automated Routing
• Community Forums
• Customizable Branding
• Document Storage
• Email Integration
• IT Asset Management
• Incident Management
• Interaction Tracking
• Knowledge Base
• Known Issue Management
• Live Chat
• Multi-Channel Communication
• Multiple Brands / Products
• Network Monitoring
• Real-time Chat
• Self Service Portal
• Service Level Agreement (SLA) Management
• Ticket Management

Call Center Features

• Blended Call Center
• Call Logging
• Call Recording
• Call Scripting
• Campaign Management
• Escalation Management
• IVR / Voice Recognition
• Inbound Call Center
• Manual Dialer
• Outbound Call Center
• Predictive Dialer
• Progressive Dialer
• Real-time Chat
• Reporting/Analytics

Gamification Features

• Collaboration Tools
• For Sales
• Leaderboards / Activity Tracking

Call Tracking Features

• CRM
• Call Recording
• Call Routing
• Caller Identification
• Campaign Management
• Conversion Tracking
• IVR / Voice Recognition

SMS Marketing Features

• 2-Way Messaging
• Contact Management
• Message Personalization
• Mobile Coupons
• Mobile Keywords
• Reporting/Analytics
• Scheduled Messaging

Web Analytics Features

• Campaign Management
• Conversion Tracking
• Goal Tracking
• Keyword Tracking
• Multiple Site Management
• Pageview Tracking
• Time on Site Tracking
• User Interaction Tracking

Email Tracking Features

• A/B Testing
• Audience Segmentation
• Campaign Management
• Event-Based Notifications
• Location Tracking
• Team Management

Email Marketing Features

• A/B Testing
• Auto-Responders
• CAN SPAM Compliance
• Customer Surveys
• Drip Campaigns
• Dynamic Content
• Event Triggered Email
• Image Library
• Landing Pages/Web Forms
• Mailing List Management
• Mobile Optimized Emails
• Reporting/Analytics
• Template Management
• WYSIWYG Email Editor

Email Signature Features

• Campaign Specific Signature
• Content Creation
• Image Management
• Legal Disclaimer
• Signature Management
• Social Media
• Templates

Lead Generation Features

• Contact Discovery
• Contact Import/Export
• Lead Capture
• Lead Database Integration
• Lead Nurturing
• Lead Scoring
• Lead Segmentation
• Pipeline Management
• Prospecting Tools
• Visitor Identification

Task Management Features

• Collaboration
• Create Subtasks
• Gamification
• Mobile Access
• Percent-Complete Tracking
• Progress Tracking
• Recurring Tasks
• Reporting/Analytics
• Spreadsheet View
• Task Board View
• Task Planning
• Task Scheduling
• Task Tracking
• Time Tracking
• To-Do List View

Customer Service Features

• Alerts / Escalation
• Appointment Management
• Knowledge Base
• Live Chat
• Self Service Portal

Customer Success Features

• Account Alerts
• Account Management
• Communication Management
• Customer Engagement
• Customer Lifecycle Management
• Onboarding
• Revenue Management
• Usage Tracking / Analytics
• Win / Loss Analysis

Email Management Features

• Email Archiving
• Email Monitoring
• Queue Manager
• Response Management
• Routing
• Shared Inboxes
• Signature Management
• Spam Blocker
• Whitelisting / Blacklisting

Project Management Features

• Agile Methodologies
• Client Portal
• Cost-to-Completion Tracking
• Customizable Templates
• Gantt Charts
• Idea Management
• Kanban Board
• Milestone Tracking
• Portfolio Management
• Resource Management
• Time & Expense Tracking
• Traditional Methodologies

Push Notifications Features

• A/B Testing
• Analytics
• Campaign Segmentation
• Contextual Targeting
• Device Targeting
• Expiry Notifications
• Geo Targeting
• Mobile Notifications
• Notification Scheduling
• Web Notifications

Campaign Management Features

• Channel Management
• Contact Database
• Email Marketing
• Event Triggered Actions
• Lead Management
• Multi-Campaign

Sales Force Automation Features

• Call Management
• Campaign Management
• Channel Management
• Contact Management
• Contract Management
• Customer Database
• Email Marketing
• Field Sales Management
• Lead Management
• Opportunity Management
• Performance Metrics
• Proposal Generation
• Referral Tracking
• Sales Forecasting

Social Media Marketing Features

• Analytics
• Automated Publishing
• Contact Management
• Content Management
• Conversion Tracking
• Customer Targeting
• Keyword Filtering
• Multi-Account Management
• Post Scheduling

Social Media Monitoring Features

• Audience Segmentation
• Competitive Analysis
• Customer Engagement
• Dashboard
• Influencer Tracking