Elevate Your Local Business with Broadly's AI Solutions for Customer Engagement and Review Management

About Broadly

Broadly's homepage presents a compelling case for local businesses seeking to enhance their customer engagement and review management through innovative AI solutions. The platform's all-in-one app is designed with simplicity in mind, allowing businesses to seamlessly integrate it into their existing workflows. This ease of use is a significant advantage for busy professionals who want to focus on their core services while improving their online reputation.

The AI Web Chat feature stands out as a game-changer, providing 24/7 customer support that not only answers inquiries but also helps book jobs and filter out irrelevant messages. This capability ensures that no potential opportunity is missed, ultimately leading to increased bookings and customer satisfaction.

Moreover, Broadly's automated review management system is a powerful tool for building a stellar online reputation. By prompting customers for reviews at the right moments and assisting in crafting thoughtful responses, businesses can cultivate trust and credibility, which are essential for attracting new clients.

The platform's focus on customer engagement is equally impressive. By utilizing AI to send timely SMS and email communications, Broadly helps businesses maintain strong relationships with their customers, encouraging repeat business while minimizing administrative burdens.

Testimonials from various industries, including automotive, home services, and pet services, highlight the tangible benefits of using Broadly. Increased revenue, improved online visibility, and enhanced customer experiences are just a few of the positive outcomes reported by satisfied users.

Broadly offers a robust solution for local businesses looking to elevate their customer engagement and review management strategies. With its user-friendly interface, powerful AI capabilities, and proven results, Broadly is an invaluable partner for any business aiming to thrive in today's competitive landscape.

Live Chat Features

• Canned Responses
• Customizable Branding

Lead Capture Features

• Lead Notifications
• Lead Qualification
• Online Forms

Customer Feedback Features

• Alerts / Notifications

Review Management Features

• Campaign Management
• Dashboard
• Negative Feedback Management
• Response Management
• Review Monitoring
• Review Notification
• Review Request
• Sentiment Analysis
• Social Sharing

Customer Satisfaction Features

• Feedback Collection

Reputation Management Features

• Response Management
• Review Generation
• Review Monitoring
• Sentiment Analysis

Customer Communications Management Features

• Batch Communications
• Chat / Messaging
• Email Distribution
• Template Management