ARMS Software: Premier CAD and RMS Solutions for Public Safety Agencies

About ARMS Records Management

As a professional in the public safety sector, I am thoroughly impressed with the ARMS software solution. Since its inception in 1988, ARMS has established itself as a premier provider of Computer Aided Dispatch (CAD) and Records Management System (RMS) solutions tailored specifically for public safety agencies. The platform's evolution over the years reflects a deep understanding of the unique needs of its users, resulting in a user-friendly interface that enhances operational efficiency both in the office and in the field.

One of the standout features of ARMS is its comprehensive integration of various modules, which cater to a wide range of public safety entities, including municipal police departments, schools, hospitals, and private security firms. This versatility is complemented by favorable site-license pricing, allowing agencies to scale without the burden of additional licensing fees. The option to choose between a license purchase or a SaaS subscription hosted on the Microsoft Azure Government Cloud is particularly appealing, providing flexibility to meet diverse operational needs.

The CAD functionality is robust, enabling effective resource management and dispatching activities with minimal redundancy. The intuitive design of the RMS allows for seamless access to critical information, making it an invaluable tool for officers and administrative personnel alike. Additionally, the parking management features consolidate operations into a single system, eliminating the inefficiencies of juggling multiple vendor solutions.

ARMS also excels in reporting capabilities, offering a variety of tools for data access, viewing, and distribution. This is crucial for agencies that rely on accurate and timely information for decision-making and reporting requirements.

Moreover, the commitment to customer support is evident, with professional services available both pre and post-sale. The OnGuard 24x7 service for smaller departments seeking a SaaS RMS solution is a testament to ARMS's dedication to meeting the needs of all clients.

ARMS stands out as a leader in the public safety software space, combining cutting-edge technology with a deep understanding of user needs. I highly recommend ARMS to any agency looking to enhance their operational efficiency and effectiveness in public safety management.

Law Enforcement Features

• Case Management
• Certification Management
• Court Management Integration
• Crime Scene Management
• Criminal Database
• Dispatching
• Evidence Management
• Field Reporting
• Incident Mapping
• Internal Affairs Administration
• Investigation Management