Artisan Global Media: Pioneering User-Friendly Web-Based Software Solutions for Administrative Excellence

About Artologik HelpDesk

Artisan Global Media's homepage presents a compelling narrative that highlights their commitment to user-friendly, web-based software solutions. The emphasis on "intelligent simplicity" resonates well with a modern audience seeking efficient and accessible tools for administrative tasks. Their dedication to creating intuitive interfaces ensures that users, regardless of their technical expertise, can navigate their products with ease.

The strategic location of their headquarters at Videum Science Park, adjacent to Linnaeus University, underscores their proactive approach to innovation and collaboration within the tech community. This positioning not only enhances their credibility but also reflects their commitment to staying ahead of industry trends.

Moreover, Artisan Global Media's extensive experience of over 20 years in developing web-based administrative software is a testament to their reliability and expertise. The ISO 27001 certification further reinforces their commitment to information security, assuring clients that their data is managed with the utmost care and professionalism.

The inclusion of training sessions and a comprehensive service agreement demonstrates their dedication to customer support and satisfaction, ensuring that clients can maximize the benefits of their software. Overall, Artisan Global Media stands out as a forward-thinking company that prioritizes user experience, security, and continuous improvement in the ever-evolving digital landscape.

Help Desk Features

• Alerts / Escalation
• Customizable Branding
• Document Storage
• Email Integration
• IT Asset Management
• Incident Management
• Interaction Tracking
• Knowledge Base
• Known Issue Management
• Multi-Channel Communication
• Network Monitoring
• Real-time Chat
• Service Level Agreement (SLA) Management
• Ticket Management