CellarPass: The Ultimate Guest Management Platform for Wineries, Breweries, and Distilleries

About CellarPass Guest Management

CellarPass is an exceptional guest management platform tailored specifically for wineries, breweries, and distilleries. Its comprehensive suite of features not only streamlines the reservation and ticketing process but also enhances the overall guest experience.

One of the standout aspects of CellarPass is its ability to facilitate instant bookings, allowing guests to secure their spots for tours and tastings at any time, even outside of business hours. This capability is crucial in capturing potential customers who might otherwise be lost, as over 32% of bookings occur after hours. The platform's user-friendly interface ensures that both guests and businesses can navigate the system with ease, making it a preferred choice for many in the industry.

Moreover, CellarPass goes beyond basic reservations by offering an enterprise-level solution that integrates seamlessly with leading CRM and retail systems. This integration allows businesses to recognize club members, apply discounts automatically, and manage events efficiently, significantly reducing the risk of "no shows" through timely confirmations and reminders.

The mobile-ready design of CellarPass is another significant advantage, catering to the growing number of users who prefer to make reservations via their smartphones or tablets. With over 40% of searches coming from mobile devices, this feature ensures that businesses can reach a wider audience and provide a convenient booking experience.

Additionally, the introduction of Table Pro, a specialized table management solution, addresses the unique needs of the craft beverage market, further solidifying CellarPass as a leader in guest management solutions.

CellarPass is not just a tool for managing reservations; it is a comprehensive platform that empowers businesses to enhance their customer engagement, streamline operations, and ultimately drive revenue. For any winery, brewery, or distillery looking to elevate their guest management experience, CellarPass is undoubtedly the professional's choice.

Ticketing Features

• Barcode / Ticket Scanning
• Box Office Management
• Customer Database
• General Admission
• Mobile Ticketing
• Online Ticketing
• Onsite Ticketing
• Print-at-Home
• VIP & Discount Tickets

Reservations Features

• Activities Booking
• Booking Notes
• Customer Support
• Group Reservations

Event Booking Features

• Attendee Management
• Confirmation/Reminders
• Discount/Coupon Management
• Event Calendar
• Marketing Management
• Online Payments
• Online Registration
• Social Media Promotion
• Wait List Management

Event Check In Features

• Attendee Segmentation
• Badge Printing
• Guest List Management
• Guest List Search
• Reporting/Analytics
• Ticketing

Event Management Features

• Attendee Management
• Badge Management
• Surveys & Feedback
• Ticketing