Clickatell: Transforming Customer Engagement with Innovative Chat Commerce Solutions

About Clickatell

Clickatell stands out as a global leader in chat commerce, offering an impressive suite of solutions that empower businesses to engage with their customers seamlessly through mobile messaging. With over 20 years of innovation, Clickatell has transformed the way brands interact with consumers, making transactions possible anytime and anywhere.

The platform's ability to integrate chat commerce with advanced messaging and payment solutions is particularly noteworthy. Businesses can connect, interact, and transact with their customers effortlessly, enhancing customer experience and driving revenue. The case study featuring Pick n Pay illustrates how Clickatell's platform can elevate loyalty programs through convenient channels like WhatsApp, showcasing the practical benefits of their technology.

Moreover, Clickatell's commitment to artificial intelligence enhances messaging interactions, allowing for personalized conversations that delight customers. This focus on customer satisfaction is evident in their ability to improve NPS scores and build trust through reliable service.

With a robust client base of over 15,000 organizations worldwide, Clickatell is trusted by leading brands across various industries, including banking and telecommunications. Their dedication to security compliance further solidifies their reputation as a reliable partner in chat commerce.

Clickatell is not just a service provider; they are a transformative force in the realm of digital commerce and customer engagement. Their innovative solutions and commitment to enhancing customer experiences make them an invaluable asset for any business looking to thrive in today's mobile-first world.

Live Chat Features

• Canned Responses
• Geo Targeting
• Proactive Chat
• Third Party Integration

SMS Marketing Features

• 2-Way Messaging
• Shortcodes