RepairShopr: The Ultimate Software Solution for Repair Shops to Enhance Operations and Customer Experience

About RepairShopr

RepairShopr stands out as a comprehensive software solution tailored for repair shops of all sizes, from part-time businesses to full-service operations. The platform's extensive features cater to a diverse range of industries, including computer repair, cell phone repair, and even specialized services like scuba and drone repair.

One of the most impressive aspects of RepairShopr is its robust Customer Relationship Management (CRM) capabilities. The integrated customer web portal and ticket management system streamline job tracking and enhance communication with clients. Users can easily attach images and files to tickets, ensuring that all necessary information is readily available. The customizable intake forms allow shops to set their terms, making the onboarding process seamless.

The invoicing module is equally noteworthy, providing complete estimates for quoting jobs and a fully integrated point of sale (POS) system linked directly to inventory. This feature not only simplifies the billing process but also ensures that parts orders are tracked efficiently from ticket creation to invoicing. The marketing tools embedded within the platform are a game-changer, enabling businesses to attract new customers and foster repeat business through effective email marketing campaigns.

RepairShopr's commitment to user experience is evident in its customizable templates and full reporting module, which provide valuable insights into business performance. The ability to manage multiple locations with a single account is a significant advantage for franchises and larger operations.

Moreover, the platform's extensive integration capabilities with popular tools like QuickBooks, PayPal, and Google Calendar enhance its functionality, making it a versatile choice for repair shop owners. The positive testimonials from satisfied customers underscore the software's effectiveness and the exceptional customer support provided by the RepairShopr team.

RepairShopr is not just a software solution; it is a powerful ally for repair shop owners looking to streamline operations, improve customer relationships, and drive business growth. With a free trial available, there’s no better time to explore how RepairShopr can transform your repair business.

CRM Features

• Calendar/Reminder System
• Document Storage
• Email Marketing
• Internal Chat Integration
• Marketing Automation Integration
• Mobile Access
• Quotes / Proposals
• Segmentation
• Social Media Integration
• Task Management

HVAC Features

• Billing & Invoicing
• Customer Database
• Inventory Control
• Job Management
• Maintenance Scheduling
• Mobile Access
• Quotes / Estimates
• Scheduling
• Service History Tracking
• Technician Management
• Work Order Management

Plumbing Features

• Billing & Invoicing
• Customer Database
• Inventory Control
• Job Management
• Mobile Access
• Quotes / Estimates
• Scheduling
• Service History Tracking
• Technician Management
• Work Order Management

Help Desk Features

• Alerts / Escalation
• Automated Routing
• Customizable Branding
• Document Storage
• Email Integration
• IT Asset Management
• Incident Management
• Interaction Tracking
• Knowledge Base
• Known Issue Management
• Multi-Channel Communication
• Multiple Brands / Products
• Network Monitoring
• Real-time Chat
• Self Service Portal
• Service Level Agreement (SLA) Management
• Ticket Management

Repair Shop Features

• Barcode Support
• Billing & Invoicing
• CRM
• Intake Forms
• Inventory Management
• Parts Inventory Management
• Point of Sale (POS)
• Repair Tracking

Point of Sale Features

• Barcode Scanning
• Commission Management
• Customer Account Profiles
• Discount Management
• Electronic Signature
• Multi-Location
• Retail POS
• Returns Management
• eCommerce Integration

Field Service Management Features

• Billing & Invoicing
• Contact Database
• Contract Management
• Customer Database
• Dispatch Management
• Electronic Signature
• Inventory Management
• Mobile Access
• Payment Collection in the Field
• Quotes / Estimates
• Scheduling
• Service History Tracking
• Time Clock
• Work Order Management

Jewelry Store Management Features

• Appraisal Management
• Commission Management
• Customer Purchase History
• Marketing Management
• Multi-Store Management
• Pricing Management
• Repair Tracking
• Supplier Management
• Wholesaler Management