Concoursesuite: Leading Open-Standards CRM and Business Integration Platform

About Concursive Suite

Concoursesuite, developed by Concursive Corporation, stands out as a pioneering solution in the realm of Front Office technology. This next-generation platform seamlessly integrates essential business functions such as CRM, order management, e-commerce catalogs, and social networking, making it an invaluable asset for modern enterprises.

One of the most commendable aspects of Concoursesuite is its commitment to fostering open standards and interoperability. Unlike traditional CRM systems that often lock users into proprietary environments, Concoursesuite empowers businesses to leverage their existing software and integrate with legacy applications. This flexibility is crucial for organizations looking to maximize their investments in technology while transitioning to more advanced systems.

The concept of the Extended Enterprise is particularly noteworthy. Concoursesuite enables companies to collaborate not just with customers and suppliers, but also with resellers, distributors, and franchisees. This holistic approach to business relationships is essential in today’s interconnected marketplace, where agility and responsiveness are key to success.

The platform’s incorporation of Web 2.0 technologies enhances user engagement by facilitating richer, many-to-many interactions. This is a significant evolution from traditional CRM systems, allowing businesses to capture comprehensive customer data across various touchpoints—web statistics, transactions, and social interactions—all within a single database.

Moreover, Concoursesuite’s architecture is designed for scalability and ease of use, catering to businesses of all sizes and IT capabilities. The inclusion of features such as integrated communication, document storage, project management, and custom dashboards further enhances its functionality, making it a robust tool for any organization.

With over 23,000 downloads to date, the open-source version of Suite CRM demonstrates its popularity and reliability. The option for licensed editions, complete with maintenance and upgrades, ensures that users have access to the latest innovations without the fear of vendor lock-in.

Concoursesuite by Concursive Corporation is a forward-thinking solution that not only meets the demands of today’s businesses but also anticipates future needs. Its emphasis on openness, integration, and user-centric design positions it as a leader in the CRM landscape, making it a highly recommended choice for organizations aiming to thrive in an ever-evolving digital world.

CRM Features

• Calendar/Reminder System
• Call Logging
• Document Storage
• Email Marketing
• Internal Chat Integration
• Lead Scoring
• Marketing Automation Integration
• Mobile Access
• Quotes / Proposals
• Segmentation
• Social Media Integration
• Task Management
• Territory Management