Transform Your Customer Support with Hoory AI's Innovative Conversational Automation Platform

About Hoory AI

Hoory AI is revolutionizing customer support automation with its cutting-edge conversational AI platform. The ability to resolve over 90,000 requests per minute is a testament to its efficiency and effectiveness in streamlining support processes. The platform's omni-channel inbox feature centralizes user interactions, ensuring that businesses can reach their customers wherever they are, enhancing overall engagement.

One of the standout features is the workflow management automation, which allows users to define rules and execute automated tasks, significantly improving operational efficiency. The inclusion of macros for personalized action sequences further simplifies the support process, enabling agents to respond swiftly and accurately.

Collaboration is made seamless with tools that allow agents to communicate privately, share canned responses, and track team activity. This not only fosters teamwork but also reduces the manual workload, allowing agents to focus on more complex queries.

The AI capabilities of Hoory AI are impressive, with both knowledge-based and rule-based assistants that provide contextually relevant responses. This dual approach ensures that high-volume queries are handled efficiently while maintaining a personalized touch.

Moreover, the platform's reporting and analysis features provide valuable insights into customer behavior, enabling businesses to refine their strategies and improve service delivery. With multilingual support and a commitment to enhancing customer satisfaction, Hoory AI is a game-changer in the realm of customer support.

The pricing model is also attractive, starting at just $6 per agent, making it accessible for businesses of all sizes. The 14-day free trial with no strings attached allows potential users to experience the platform's capabilities firsthand.

Hoory AI is not just a tool; it's a comprehensive solution that empowers businesses to automate support processes, enhance customer interactions, and ultimately drive growth. If you're looking to elevate your customer support experience, Hoory AI is undoubtedly worth considering.

Chatbot Features

• Call to Action
• Context and Coherence
• Human Takeover
• Machine Learning
• Natural Language Processing
• Payment Integration
• Ready-made Templates
• Reporting / Analytics
• Sentiment Analysis

Live Chat Features

• Canned Responses
• Customizable Branding
• Proactive Chat
• Third Party Integration

Conversational AI Features

• Code-free Development
• Multi-Languages
• Omni-Channel
• On-Screen Chats
• Pre-configured Bot
• Reusable Components
• Sentiment Analysis
• Speech Recognition
• Virtual Assistant

Conversational Marketing Features

• Appointment Scheduling
• Chatbot
• Email Automation
• Human Handover
• Lead Distribution
• Lead Qualification
• Multi-Channel Communication
• Product Recommendations