Bipath: Innovative Solutions for Conversational Communications and Business Automation

About Contact Cloud

Bipath's homepage presents a comprehensive and user-friendly overview of their innovative solutions for conversational communications and business app automation. The platform stands out for its seamless integration of various features, including dynamic number insertion, SMS texting, live chat, and call automation, all designed to enhance customer engagement and streamline business operations.

One of the most impressive aspects of Bipath is its commitment to automation. The "Flows" feature allows users to automate workflows effortlessly, pushing and pulling data from any API-enabled application. This is particularly beneficial for busy professionals who need to focus on their core tasks without getting bogged down by repetitive processes.

The emphasis on customer support is also noteworthy. With a dedicated help center, users can easily access articles, videos, and a comprehensive library of resources to assist them. This level of support reflects Bipath's dedication to ensuring that their clients can maximize the potential of their products.

Moreover, Bipath's values resonate deeply with their mission. The company prioritizes teamwork, customer satisfaction, and fairness, which are essential for fostering a positive business environment. Their approach to pricing, making their products accessible to all companies, further demonstrates their commitment to empowering teams across various industries.

Bipath offers a robust platform that not only simplifies communication and automation but also champions the values of teamwork and customer-centricity. Their all-in-one solution is a game-changer for businesses looking to enhance their operational efficiency and drive success.

Softphone Features

• Call Logging
• Call Recording
• Call Transfer
• Caller Identification
• Chat / Messaging
• Contact Management
• Fax Management

Call Center Features

• Blended Call Center
• Call Logging
• Call Recording
• Call Scripting
• IVR / Voice Recognition
• Inbound Call Center
• Manual Dialer
• Outbound Call Center
• Progressive Dialer
• Queue Management
• Real-time Chat
• Reporting/Analytics

Call Tracking Features

• Call Recording
• Call Routing
• Caller Identification
• Campaign Management
• Conversion Tracking
• IVR / Voice Recognition
• Keyword Tracking

SMS Marketing Features

• MMS
• Mass Texting
• Message Personalization
• Mobile Coupons
• Mobile Keywords
• Polls / Voting
• Reporting/Analytics
• Scheduled Messaging
• Shortcodes
• Text-to-Win