Transform Your Customer Experience with Local Measure's Innovative CX Solutions

About Local Measure Engage

Local Measure's homepage is a masterclass in showcasing the transformative power of their customer experience (CX) solutions. The intuitive layout and clear messaging immediately convey the company's commitment to enhancing contact center operations across various industries, including retail, financial services, and telecommunications.

One of the standout features is the Engage platform, which is presented as a cloud-based solution that not only modernizes call centers but also supercharges customer interactions. The emphasis on GenAi Smart Tools highlights Local Measure's innovative approach to integrating artificial intelligence into customer service, making it a compelling choice for businesses looking to stay ahead in a competitive landscape.

The testimonials from industry leaders, such as Kris Thornley from Vodafone NZ and Robin Lu from Ai Systems, add credibility and demonstrate the real-world impact of Local Measure's solutions. Their experiences reflect a seamless transition to a more efficient and user-friendly contact center environment, which is crucial for businesses aiming to improve customer satisfaction.

Moreover, the inclusion of resources like white papers and customer stories provides valuable insights into the effectiveness of Local Measure's offerings. The call-to-action for booking a demo is strategically placed, encouraging potential clients to engage with the product firsthand.

Overall, Local Measure's homepage effectively communicates its mission to empower organizations with cutting-edge technology for exceptional customer experiences. The combination of user-friendly design, informative content, and strong testimonials makes it a standout resource for businesses seeking to elevate their customer service capabilities.

Telephony Features

• Call Center Management
• Call Monitoring
• Contact Management
• IVR / Voice Recognition
• Inbound Reporting

Call Center Features

• Blended Call Center
• Call Logging
• Call Recording
• IVR / Voice Recognition
• Inbound Call Center
• Queue Management
• Real-time Chat
• Reporting/Analytics

Customer Service Features

• Call Center Management
• Email Management
• Knowledge Base
• Live Chat
• Performance Metrics
• Queue Management
• Social Media Integration
• Surveys & Feedback
• Workflow Management

Customer Engagement Features

• Analytics

Customer Experience Features

• Analytics
• Dashboard
• Knowledge Management
• Multi-Channel Collection
• Sentiment Analysis

Customer Communications Management Features

• Chat / Messaging
• Multi-Channel Communications
• Personalization