GoTo Resolve: The Ultimate IT Management and Remote Support Solution for Modern Businesses

About GoTo Resolve

GoTo Resolve has truly redefined the landscape of IT management and remote support with its comprehensive suite of tools designed for modern businesses. The transition from GoToAssist to GoTo Resolve marks a significant evolution, seamlessly integrating robust remote access capabilities with advanced IT management functionalities.

The platform's user-friendly interface and all-in-one approach make it an invaluable asset for IT teams, allowing them to monitor, manage, and support devices effortlessly. The proactive monitoring feature is particularly impressive, enabling teams to identify and address potential issues before they escalate, thus minimizing downtime and enhancing productivity.

Moreover, the no-code IT automation capabilities empower users to streamline workflows without the need for extensive technical knowledge, making it accessible for teams of all skill levels. The integration with popular tools like MS Teams and Zendesk further enhances its utility, ensuring that IT professionals can work within their existing ecosystems without disruption.

GoTo Resolve's commitment to security, highlighted by its zero-trust architecture and advanced encryption protocols, provides peace of mind for businesses handling sensitive data. The platform's flexibility in supporting a wide range of devices, from PCs to mobile devices, ensures that IT teams can provide support wherever their users are.

GoTo Resolve stands out as a leading solution for IT management and remote support, combining ease of use, powerful features, and robust security. It is a game-changer for organizations looking to simplify their IT operations and enhance their support capabilities. Highly recommended for any IT team aiming to thrive in today's fast-paced digital environment!

RMM Features

• Deployment Management
• For MSPs
• Mobile Access
• Network Monitoring
• Patch Management
• Real-time Alerts

ITSM Features

• Problem Management

Help Desk Features

• Alerts / Escalation
• Email Integration
• IT Asset Management
• Network Monitoring
• Self Service Portal
• Ticket Management

IT Service Features

• Service Reporting
• Ticket Management

IT Management Features

• Capacity Monitoring
• Event Logs
• Patch Management
• Remote Access
• Scheduling
• User Activity Monitoring

Issue Tracking Features

• Assignment Management
• Issue Auditing
• Scheduling

Remote Desktop Features

• Cross-Platform Access
• File Transfer
• Mobile Device Access
• Multi Monitor Support
• Record Remote Sessions
• User Management

Remote Support Features

• Diagnostic Tools
• File Transfer
• Live Chat
• Real-time Chat
• Remote Control
• Screen Sharing
• Session Recording
• Session Transfer