Navis RezForce: Premier 24/7 Call Center Solution for Hotels and Vacation Rentals

About Navis Rezforce

Navis RezForce stands out as a premier solution for hotels and vacation rentals, offering a comprehensive call center service that operates 24/7/365. Their commitment to excellence is evident in their highly trained agents, who not only capture bookings during peak times but also ensure a remarkable 99.89% booking accuracy rate. This level of precision is crucial in the competitive hospitality industry, where every reservation counts.

One of the standout features of RezForce is their focus on luxury service standards. With agents trained under Forbes Travel Guide’s 5-Star certification, they consistently achieve an impressive overall satisfaction score of 99%. This dedication to quality service is further validated by endorsements from industry leaders, such as Forbes Travel Guide CEO Filip Boyen, who praises the team for their exceptional performance and revenue generation capabilities.

The innovative pay-for-performance pricing model is another significant advantage, allowing businesses to optimize their labor costs effectively. This flexibility ensures that clients only pay for the services they utilize, making it a financially savvy choice for hotels and vacation rentals looking to enhance their reservation processes.

Overall, Navis RezForce is a vital partner for any hospitality business aiming to improve their reservation call handling. Their blend of expert agents, luxury service standards, and a performance-based pricing model positions them as a leader in the industry. For those seeking to elevate their guest experience and maximize bookings, requesting a demo with Navis RezForce is a step in the right direction.

Call Center Features

• Database