Transform Your IT Operations with EasyVista: Leaders in IT Service Management and Operations

About EV Service Manager

EasyVista Solutions stands out as a market leader in IT Service Management (ITSM) and IT Operations Management (ITOM), offering a comprehensive suite of solutions that cater to a diverse range of industries, including healthcare, manufacturing, and public sector. Their commitment to enhancing digital experiences is evident in their innovative products, such as EV Service Manager and EV Observe, which streamline IT processes and improve operational efficiency.

One of the most impressive aspects of EasyVista is their focus on proactive support, which significantly reduces unplanned incidents and downtime. By leveraging advanced technologies like AIOps, they empower organizations to predict and prevent issues before they escalate, ultimately enhancing productivity and customer satisfaction. The statistics speak for themselves: a remarkable 50% reduction in IT organization costs and a 30% decrease in time-to-resolution are just a few of the benefits that clients can expect.

Moreover, EasyVista's dedication to customer success is exemplified by their new client success portal, EV ENGAGE, which consolidates all necessary tools and resources in one user-friendly platform. This initiative not only simplifies account management but also fosters a culture of collaboration and support.

The wealth of resources available, including webinars, case studies, and industry reports, further underscores EasyVista's commitment to educating and empowering their clients. Their recognition in the 2023 Gartner® Market Guide for ITSM Platforms solidifies their position as a trusted partner in the IT landscape.

EasyVista Solutions is not just about keeping the lights on; they are about transforming IT into a strategic asset that drives business success. Their innovative approach, combined with a strong focus on customer satisfaction, makes them an invaluable partner for any organization looking to optimize their IT operations.

ITSM Features

• Asset Tracking
• Availability Management
• Change Management
• Contract/License Management
• Incident Management
• Problem Management
• Project Management
• Release & Deployment Management