Transform Your Customer Service with Malcolm! - The Leading No-Code Self-Service Solution
Knowledge Management SoftwareDiscover Malcolm!, the no-code customer self-service platform that streamlines interactions and enhances user experience. Try it free for 14 days!
About Malcolm!
Malcolm! is a game-changer in the realm of customer self-service solutions. Their no-code platform is not only user-friendly but also incredibly powerful, allowing businesses to streamline their customer interactions effortlessly. The features offered, such as the online form builder with conditional logic and automated follow-ups, are designed to enhance user experience and operational efficiency.
One of the standout aspects of Malcolm! is its commitment to customization. Users can easily brand the platform to align with their existing digital assets, ensuring a cohesive look and feel. The ability to integrate seamlessly with other tools and applications further amplifies its utility, making it a versatile choice for various industries, from healthcare to education.
The testimonials from satisfied clients like Centtrip and Petplan speak volumes about the effectiveness of Malcolm!. Their emphasis on excellent customer support and the platform's affordability for SMEs is particularly noteworthy. The free 14-day trial with no credit card requirement is a fantastic way for potential users to experience the benefits firsthand without any financial commitment.
Malcolm! is not just a tool; it's a comprehensive solution that empowers businesses to enhance their customer service capabilities. With its robust feature set, ease of use, and strong support system, Malcolm! is undoubtedly a top choice for organizations looking to elevate their customer engagement strategies. Highly recommended!
Portal Features
- Content Management
- Document Management
- File Sharing
- Search
Forms Automation Features
- Approval Process Control
- Archiving & Retention
- Collaboration
- Document Indexing
- Drag & Drop
- Full Text Search
- Remote Document Access
- Rules-Based Workflow
- Text Editing
- Version Control
Knowledge Management Features
- Collaboration
- Content Management
- Full Text Search
- Knowledge Base Management
- Self Service Portal
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