Progress Software Retires NativeChat: Focus on Advanced AI Solutions and Next-Generation Sitefinity Chatbot

About NativeChat

Progress Software's recent announcement regarding the retirement of NativeChat marks a significant shift in their strategic focus towards more advanced AI-driven solutions. As a professional in the tech industry, I appreciate the transparency and foresight demonstrated by Progress in this transition.

The decision to sunset NativeChat by August 31, 2025, while ensuring continued support for existing customers, reflects a commitment to customer service and satisfaction. This approach not only reassures current users but also paves the way for the introduction of a next-generation Sitefinity chatbot that promises to integrate seamlessly with AI-assisted content authoring and personalization features.

Moreover, the invitation for customer collaboration in shaping the roadmap of the new LLM- and RAG-based chatbot is a commendable move. It highlights Progress's dedication to innovation and responsiveness to user needs, fostering a sense of community and partnership.

Overall, Progress Software's proactive stance in adapting to the evolving landscape of AI technologies is commendable. Their focus on delivering high-value, sustainable solutions positions them well for future success, and I look forward to seeing how their new offerings will enhance user experiences in the digital space.