Naverisk: The Ultimate All-in-One RMM, Service Desk, and PSA Solution for IT Professionals

About Naverisk RMM & PSA

Naverisk offers an impressive suite of tools that truly stands out in the realm of Remote Monitoring and Management (RMM), Service Desk, and Professional Services Automation (PSA). With over a decade of experience, Naverisk has established itself as a trusted partner for Managed Service Providers (MSPs) and IT professionals worldwide.

One of the most compelling features of Naverisk is its all-in-one automation suite, which streamlines IT services and significantly reduces operational costs. The platform's flexibility allows users to choose between cloud or on-premise security models, catering to diverse business needs. The mobile app, available on both iOS and Android, ensures that IT professionals can manage their services on the go, enhancing productivity and responsiveness.

Naverisk's commitment to security is evident through its partnership with Arma Data Protection, offering users free access to top-tier data protection solutions. This is a remarkable value proposition, especially for those looking to bolster their security offerings without incurring additional costs.

The RMM capabilities are robust, enabling users to identify and resolve issues proactively, which is crucial for maintaining high service levels. The service desk features are tailored for collaboration, making it easier for teams to work together and resolve IT issues efficiently. Additionally, the PSA functionalities provide essential tools for managing professional services, including documentation, project management, and automated billing, which are vital for modern MSPs.

Naverisk's growing list of integrations with leading vendors like Xero, Quickbooks, and TeamViewer further enhances its appeal, allowing users to create a seamless workflow that boosts productivity.

Customer testimonials, such as that from Alex B, an MSP from the UK, highlight the platform's effectiveness in managing multiple systems with a smaller team, underscoring the efficiency gains that Naverisk delivers.

Naverisk is a comprehensive solution that empowers IT professionals to deliver exceptional services while optimizing their operations. With a free trial available, it's an excellent opportunity for anyone in the IT sector to experience the benefits firsthand. Highly recommended for those seeking a reliable and powerful RMM, Service Desk, and PSA solution!

MSP Features

• Backup Management
• Billing & Invoicing
• CRM
• Dashboard
• Help Desk
• Issue Management
• Live Chat
• Patch Management
• Project Management
• Remote Access
• Remote Systems Monitoring
• Scheduling

ITSM Features

• Availability Management
• Contract/License Management
• Incident Management
• Problem Management
• Project Management
• Release & Deployment Management
• Self Service Portal

IT Service Features

• Contract Management
• IT Asset Management
• Incident Management
• Release Management
• Ticket Management

Issue Tracking Features

• Assignment Management
• Dashboard
• Escalation Management
• Issue Auditing
• Issue Scheduling
• Project Management
• Recurring Issues
• Task Management

Remote Support Features

• Diagnostic Tools
• Real-time Chat
• Screen Sharing
• Surveys & Feedback

Patch Management Features

• Alerts/Notifications
• Automatic Patch Deployment
• Automatic Scans
• Custom Patches
• Network Wide Management
• Patch Testing
• Vulnerability Scanning

Server Management Features

• CPU Monitoring
• Database Servers
• Email Monitoring
• Event Logs
• Patch Management
• Scheduling
• User Activity Monitoring
• Virtual Machine Monitoring

Network Monitoring Features

• Bandwidth Monitoring
• Diagnostic Tools
• IP Address Monitoring
• Internet Usage Monitoring
• Resource Management
• Server Monitoring
• Uptime Monitoring
• Web Traffic Reporting

Professional Services Automation Features

• Billing & Invoicing
• Client Portal
• Project Management
• Quote Management
• Resource Management
• Time & Expense Tracking