OCC Free Live Chat Software: Enhance Customer Support with Flexible Pricing and Real-Time Features

About OnlineChatCenters

OCC Free Live Chat Software stands out as an exceptional tool for businesses looking to enhance their customer support experience. With a user-friendly interface and a robust set of features, it caters to a wide range of needs, making it an ideal choice for both small businesses and larger enterprises.

One of the most impressive aspects of OCC is its flexibility in pricing plans. The availability of a fully featured 10-day trial allows businesses to explore the premium offerings without any financial commitment. For those who prefer a free option, OCC provides a basic plan that includes one operator and one department, ensuring that even startups can benefit from live chat support.

The real-time language translation feature is a game-changer, enabling seamless communication with international visitors. This functionality, powered by Google Translate, ensures that language barriers do not hinder customer engagement. Additionally, the OCC Agent Desktop App is compatible with both Windows and Mac, and the web app can be accessed from any browser, providing versatility for users.

The all-in-one dashboard is another highlight, allowing businesses to manage settings, customize chat windows, and generate comprehensive reports from a single location. The ability to create canned messages streamlines communication, while the dynamic online/offline chat status keeps visitors informed about availability.

Security is paramount, and OCC addresses this with 256-bit SSL encryption, ensuring that all chats are secure. The co-browsing feature is particularly noteworthy, as it allows agents to assist visitors in real-time, enhancing the overall customer experience.

With over 18,000 websites utilizing OCC since its inception in 2005, the software has proven its reliability and effectiveness in connecting businesses with their customers. Testimonials from satisfied users highlight the exceptional customer support and ease of use, reinforcing OCC's reputation as a premier live chat solution.

OCC Free Live Chat Software is a powerful tool that not only improves customer interaction but also drives business growth. Its comprehensive features, security measures, and flexible pricing make it a top choice for any organization looking to elevate their online support capabilities.

Live Chat Features

• Canned Responses
• Geo Targeting
• Offline Form
• Proactive Chat
• Screen Sharing
• Third Party Integration
• Website Visitor Tracking