Transforming Government Services with Granicus OpenForms: Streamline Workflows and Enhance User Experience

About OpenForms

Granicus has truly set a benchmark in the realm of digital government services with its innovative platform, OpenForms. This comprehensive solution is designed to streamline the often cumbersome processes that local, state, and federal governments face when interacting with their constituents.

One of the standout features of OpenForms is its user-centric approach, which transforms complex, multi-page forms into intuitive, step-by-step online experiences. This not only enhances the user experience but also significantly reduces service costs by encouraging self-service through its drag-and-drop functionality. The ability for non-technical staff to create and publish forms within minutes is a game-changer, allowing governments to respond rapidly to resident requests without the need for extensive IT resources.

Moreover, OpenForms empowers organizations to digitize workflows and automate processes, which leads to improved efficiency and customer service. The platform's capability to provide automatic status updates and organize workspaces ensures that both residents and staff can navigate the system with ease.

The success stories from various government agencies, such as Coos Bay, Oregon, and Kansas City, Kansas, illustrate the tangible benefits of adopting OpenForms. These case studies highlight how the platform has not only saved time and resources but has also fostered greater community engagement.

Granicus's OpenForms is an essential tool for any government looking to modernize its services and enhance the overall experience for its constituents. With its commitment to innovation and user experience, Granicus is undoubtedly leading the charge in digital transformation for government services.

Forms Automation Features

• Approval Process Control
• Collaboration
• Rules-Based Workflow
• Text Editing
• Version Control