Discover OXARI: The Leading IT Service Management Solution for Enhanced Operations and Service Delivery

About OXARI

OXARI Software stands out as a premier IT Service Management (ITSM) solution, offering a robust suite of products designed to streamline IT operations and enhance service delivery. With its ITIL-compliant ServiceDesk system, OXARI provides an intuitive platform for managing tickets and problems, ensuring SLA compliance, and facilitating efficient workflows.

One of the key strengths of OXARI is its modular design, which allows organizations to tailor the system to their specific needs. The flexibility of the user interface, combined with rule-based management capabilities, empowers IT teams to create customized workflows and automate processes effectively. This adaptability is crucial in today’s fast-paced business environment, where the ability to respond quickly to changing demands is paramount.

The OXARI Asset Management and Configuration Management Database (CMDB) modules further enhance the system's capabilities by providing comprehensive inventory management and tracking of hardware configurations. This integration ensures that IT departments can maintain a clear overview of their resources, leading to better decision-making and resource optimization.

Moreover, OXARI's commitment to user support is evident through its extensive training programs and post-implementation assistance. The experienced team of consultants ensures that organizations can maximize the benefits of the software from day one, fostering a smooth transition and ongoing success.

The positive testimonials from clients underscore OXARI's effectiveness in automating IT processes and improving service management. Users have praised the system for its user-friendly interface and the ability to handle a high volume of requests efficiently, which is essential for organizations managing thousands of service tickets monthly.

OXARI Software is a powerful ITSM solution that not only meets the current demands of IT management but also anticipates future needs through continuous development and customer feedback. For organizations seeking to enhance their IT service delivery, OXARI is undoubtedly a worthy investment.

CMDB Features

• Change Management
• Configuration Management
• Data Visualization
• Device Auto Discovery
• IT Asset Management
• Impact Management
• License Management
• Relationship Mapping

ITSM Features

• Asset Tracking
• Change Management
• Configuration Management
• Dashboard
• Incident Management
• Problem Management
• Self Service Portal

IT Service Features

• Contract Management
• IT Asset Management
• Incident Management
• Knowledge Management
• Self Service Portal
• Service Catalog
• Service Reporting
• Ticket Management

Service Desk Features

• CMDB
• Change Management
• IT Asset Management
• Incident Management
• Knowledge Base
• Mobile Access
• Remote Control
• SLA Management
• Self Service Portal

IT Asset Management Features

• Asset Tracking
• Audit Management
• Compliance Management
• Configuration Management
• Cost Tracking
• IT Service Management
• Inventory Management
• Maintenance Management
• Supplier Management

Mobile Device Management (MDM) Features

• Automatic Device Recognition
• Data Management
• Deployment Management
• Inventory Management
• Maintenance Utilities
• Remote Update / Installation
• Software Management
• Synchronization Management
• Wireless Network Support