Enhance Patient Care with Pomelo by TELUS Health: Streamlined Solutions for Modern Clinics

About Pomelo Health

Pomelo by TELUS Health is a remarkable solution that truly enhances the patient healthcare experience. The platform's ability to streamline clinic workflows and alleviate administrative burdens is commendable, allowing healthcare providers to focus more on patient care rather than paperwork.

One of the standout features is the automated appointment management system, which empowers patients to book, manage, and even cancel their appointments online. This not only reduces no-shows but also fosters a sense of autonomy among patients, making them active participants in their healthcare journey. The integration of appointment reminders via SMS, voice, or email is a thoughtful touch that ensures patients stay informed and engaged.

The two-way messaging feature through a secure patient portal is another highlight. It facilitates seamless communication between patients and healthcare providers, allowing for the sharing of sensitive information like test results in a safe environment. This level of connectivity is essential in today’s digital age, where patients expect modern, efficient communication methods.

Moreover, Pomelo’s flexibility in customizing solutions to fit the unique needs of each practice is impressive. Whether starting with basic appointment reminders or expanding to include comprehensive patient management tools, the platform adapts to the evolving requirements of healthcare providers.

The emphasis on patient safety and convenience is evident in features like mobile check-in and customizable intake forms, which minimize congestion in waiting areas and reduce exposure risks. This is particularly relevant in the current healthcare landscape, where safety is paramount.

Overall, Pomelo by TELUS Health is a forward-thinking solution that not only enhances operational efficiency for clinics but also significantly improves the patient experience. It is a must-consider tool for any healthcare provider looking to modernize their practice and prioritize patient care.

Pharmacy Features

• Forms Management

Telemedicine Features

• Appointment Reminders
• Appointment Scheduling
• Chat / Messaging
• E-Prescribing
• For Medical Purposes
• Multi-Provider Practice
• Online Forms
• Patient Queue Management
• Practice Management
• Remote Treatment Plans
• Video Conferencing

Patient Portal Features

• Appointment Confirmations
• Appointment Scheduling
• Care Summaries
• Health Record Access
• Intake Forms
• Lab Results
• Prescription Renewals
• Secure Messaging
• Video Consultations

Queue Management Features

• Appointment Scheduling
• Communication Tools
• Contactless
• For Healthcare
• Virtual Queue

Medical Scheduling Features

• Appointment Management
• Facility Scheduling
• Multi-Location
• No-Show Tracking
• On Call Scheduling
• Patient Scheduling
• Physician Management
• Recurring Appointments
• Self Service Portal
• Staff Scheduling

Patient Engagement Features

• Appointment Scheduling
• Care Planning
• Collaboration
• Messaging
• Mobile Access
• Patient Education
• Patient Portal
• Personal Health Record
• Progress Tracking
• Self Management

Vaccine Management Features

• Adverse Reaction Reporting
• Alerts / Notifications
• Appointment Reminders
• Communication Tools
• Dose Tracking
• Scheduling
• Virtual Waiting Room

Appointment Reminder Features

• Appointment Scheduling
• Calendar Management
• Call Reminders
• Email Reminders
• Online Booking
• Rescheduling
• SMS Messaging
• Two-Way Messaging

Medical Practice Management Features

• E-Prescribing
• Multi-Office
• Multi-Physician
• Patient Portal
• Patient Records
• Patient Registration
• Patient Scheduling
• Physician Scheduling