Discover PROXY Pro: The Leading Remote Access Solution for IT Administrators and Helpdesk Specialists

About PROXY Pro

Proxy Networks offers an exceptional suite of remote access software and services that stands out in today's digital landscape. Their flagship product, PROXY Pro, is designed specifically for helpdesk specialists and IT administrators, providing seamless connectivity and robust tools for managing both attended and unattended endpoints from anywhere, at any time.

One of the most commendable features of PROXY Pro is its enterprise-class connection broker, which ensures that all remote access sessions are secure, authorized, and encrypted. This level of security is crucial for organizations looking to protect sensitive data while enabling remote work. Additionally, the built-in identity and access manager enhances security further by integrating with Active Directory and offering fine-grained access controls.

The software's endpoint agents are versatile, supporting a wide range of operating systems including Windows, MacOS, Android, iOS, ChromeOS, and Linux. This flexibility allows organizations to deploy the solution across diverse environments without hassle. The centralized administration portal is another highlight, providing comprehensive management, configuration, and logging capabilities for all remote access activities.

Moreover, the positive feedback from users, such as the Senior Application Development/Systems Integrator at Dykema Gossett PLLC, underscores the software's value, especially during challenging times like the COVID pandemic. The ability to replace legacy tools with PROXY Pro not only streamlines operations but also enhances productivity.

Proxy Networks has developed a powerful and reliable remote access solution that meets the needs of modern businesses. With its focus on security, ease of use, and comprehensive management features, PROXY Pro is undoubtedly a top choice for organizations seeking to enhance their remote support and management capabilities.

ITSM Features

• Asset Tracking
• Availability Management
• Contract/License Management
• Dashboard
• Project Management
• Release & Deployment Management

Help Desk Features

• Alerts / Escalation
• Customizable Branding
• Document Storage
• Email Integration
• IT Asset Management
• Interaction Tracking
• Knowledge Base
• Live Chat
• Multi-Channel Communication
• Network Monitoring
• Real-time Chat
• Service Level Agreement (SLA) Management
• Ticket Management