Streamline Your Issue Management with RC On-Track: A Versatile Tool for Enhancement Requests and Defect Tracking

About RC On-Track Issue Management

RC On-Track Issue Management is an exceptional tool designed to streamline the process of managing enhancement requests, product changes, and defect tracking. As a Sitecore and Kentico implementation partner, Roundedcube has developed a solution that not only caters to software and web development but is versatile enough to be utilized across various industries.

One of the standout features of RC On-Track is its user-friendly interface, which allows administrative users to effortlessly set up projects and manage user roles. The ability to create an unlimited number of projects and users ensures that organizations can scale their operations without any hindrance. This flexibility is further enhanced by customizable issue categories, allowing teams to tailor the system to their specific needs.

The comprehensive activity auditing and notes feature provides a complete history of each issue, fostering transparency and accountability within teams. Additionally, the open integration capabilities and multiple notification options ensure that users can stay informed and engaged throughout the issue resolution process.

From a technical standpoint, RC On-Track is compatible with a range of Windows servers and requires minimal system resources, making it accessible for various organizational infrastructures. The support offered by Roundedcube, including dedicated email assistance and a dedicated issue logging platform, further enhances the user experience.

RC On-Track Issue Management is a robust solution that effectively saves time and money in support and QA processes. Its combination of flexibility, user-centric design, and comprehensive support makes it a valuable asset for any organization looking to improve their issue management workflow. I highly recommend it to anyone seeking a reliable and efficient tool for tracking and managing issues.

Issue Tracking Features

• Issue Auditing
• Issue Scheduling
• Project Management