Globitel SpeechLog Call Recorder: The Versatile Solution for Seamless Call Recording in Any Telephony Environment

About SpeechLog Call Recorder

Globitel’s SpeechLog Call Recorder is an exceptional solution for businesses seeking to enhance their call recording capabilities. The software stands out for its comprehensive features and adaptability, making it suitable for various telephony environments, including both traditional TDM and VoIP systems. This flexibility is crucial for organizations undergoing technology migrations, ensuring a seamless transition as they grow and evolve.

One of the most impressive aspects of SpeechLog is its multi-site call recording and playback capabilities, which optimize network resource usage and facilitate data center consolidation. This means that regardless of where calls are captured, users can access them transparently and universally, enhancing operational efficiency.

The user-friendly interface is another highlight, utilizing the latest web development technologies to allow easy navigation and control. Users can effortlessly search and replay archived conversations based on multiple parameters, such as channel number or time of day, which significantly streamlines the process of retrieving critical information.

Moreover, Globitel’s commitment to support and updates is commendable. With a dedicated team of experts available for immediate assistance and continuous software updates, customers can rest assured that they will receive timely help and the latest features tailored to their needs.

The reliability options offered by SpeechLog, including active-active and active-passive configurations, further underscore its suitability for mission-critical operations. These features ensure that businesses can maintain high availability and disaster recovery capabilities without breaking the bank.

With over 80,000 licenses sold worldwide, primarily in the Middle East, North Africa, and Asia, it’s clear that SpeechLog is a trusted choice among operators. The multilingual support and open integration capabilities make it even more appealing for diverse organizations.

Globitel’s SpeechLog Call Recorder is a robust, reliable, and user-friendly solution that effectively meets the unique operational requirements of any call center. Its comprehensive features, exceptional support, and commitment to continuous improvement make it a top choice for businesses looking to optimize their call recording processes.

Call Recording Features

• Archiving
• Call Sharing
• Distributed Call Recording
• Event Triggered Recording
• File Transfer
• Instant Retrieval
• On-Demand Recording
• Recording Bookmarking
• Scheduled Recording
• Screen Activity Recording
• Video Call Recording