Survicate: The Leading Survey Software for Maximizing Customer Feedback and Insights

About Survicate

Survicate is an exceptional survey software that truly stands out in the crowded market of customer feedback tools. The platform's ability to generate over 1,000 responses in a single day, as highlighted by Robin Tussiot, CRM Manager at Kard, is a testament to its effectiveness and user-friendly design. The impressive leap from a 4.2 to a 4.8 rating on Trustpilot showcases the tangible impact Survicate can have on a company's reputation and customer engagement.

What sets Survicate apart is its effortless survey creation process, allowing users to design and deploy surveys in mere seconds. The multi-channel approach—encompassing email, website, in-product, and mobile surveys—ensures that businesses can reach their audience wherever they are, maximizing response rates. With an average response rate of around 30%, Survicate significantly outperforms the industry standard, making it a reliable choice for gathering valuable insights.

The platform's robust analytics capabilities, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES), provide businesses with no-guesswork metrics to measure and track user experiences at every touchpoint. This data-driven approach empowers organizations to make informed decisions based on real user feedback.

Moreover, Survicate's seamless integration with popular tools like HubSpot, Salesforce, and Google Analytics enhances its functionality, allowing businesses to act on insights quickly and efficiently. The extensive library of over 400 professional survey templates caters to various research needs, ensuring that users can find the perfect fit for their projects.

Survicate is not just a survey tool; it is a comprehensive feedback platform that enables businesses to centralize insights, optimize user experiences, and drive growth. With its innovative features, ease of use, and strong support system, Survicate is undoubtedly a top choice for any organization looking to harness the power of customer feedback.

Survey Features

• Custom Survey URLs
• Data Analysis Tools
• Email Marketing
• Mobile Survey
• Offline Response Collection
• Question Branching
• Question Library
• Site Intercept Survey
• Skip Logic

Customer Feedback Features

• Alerts / Notifications
• Behavior Analytics
• Bug Reports
• Negative Feedback Management
• Net Promoter Score (NPS)
• Surveys
• User Testing Tools
• Voice of the Customer (VoC)
• Website Feedback

Customer Satisfaction Features

• 360 Degree Feedback
• Analytics
• Complaint Monitoring
• Feedback Collection
• Survey Management