CUBIC Utility Billing Software: Comprehensive Solutions for Municipal Utilities

About CUBIC

As a professional in the municipal software sector, I am consistently on the lookout for solutions that streamline operations and enhance customer service. FREY Municipal Software's CUBIC Utility Billing Software stands out as a comprehensive and robust tool designed specifically for utility operations.

The CUBIC system is a powerful Customer Information System (CIS) that offers an impressive array of features tailored to meet the diverse needs of municipal utilities. Its modular design allows organizations to customize the software according to their specific requirements, whether they are small single-service utilities or large multi-service operations. This scalability is a significant advantage, ensuring that the software can grow alongside the organization.

One of the standout features of CUBIC is its user-friendly interface, which facilitates efficient navigation and process management. The ability to access customer maintenance functions without interrupting ongoing processes is a testament to the software's thoughtful design. Additionally, the extensive reporting capabilities, including real-time updates and customizable formats for bills and notices, empower utilities to manage their operations with precision and clarity.

The integration with the BUCS Budgetary Control System is another highlight, providing seamless accounting functionalities that are crucial for effective financial management. The software's support for multiple users enhances collaboration within the organization, ensuring that various departments can work simultaneously without hindrance.

Moreover, the CUBIC Utility Billing Software excels in customer service enhancements. The Internet Inquiry Module allows customers to access their account information and make payments online, providing convenience and improving customer satisfaction. The E-Billing Module further reduces operational costs while enhancing service delivery.

FREY Municipal Software's commitment to ongoing support and training is commendable. Their promise of "Support you can swear by, not at!" reflects a dedication to customer satisfaction that is often lacking in the software industry. The availability of training in various formats ensures that users can maximize the software's potential.

CUBIC Utility Billing Software by FREY Municipal Software is a top-tier solution for municipal utilities seeking to modernize their operations. Its comprehensive features, user-friendly design, and commitment to customer support make it an invaluable asset for any utility organization. I highly recommend exploring this software for those looking to enhance their utility billing processes.

Utility Billing Features

• ACH Payment Processing
• Account Management
• Billing & Invoicing
• Collections Management
• Customer Management
• Meter Management
• Metered Billing
• Non-Metered Billing
• Online Payment Processing
• Penalty / Cut-Off Processing
• Rate Management
• Water
• Work Order Management