Discover Pimsware, LLC: Innovative Software Solutions for Debt Collection and Call Center Efficiency

About PIMS Dialer

Pimsware, LLC offers an impressive suite of software solutions tailored for the modern business landscape, particularly in the debt receivables industry. Their homepage effectively communicates the value of their products, showcasing a comprehensive range of tools designed to enhance operational efficiency and streamline processes.

The Predictive Dialer stands out as a particularly noteworthy offering, providing unlimited outbound minutes to the US and Canada at a competitive rate of $175 per agent per month. This flexibility, combined with essential features like technical support and call recordings, makes it an attractive option for organizations looking to optimize their call center operations.

Additionally, the eStrats analytical tool is a game-changer for debt management, offering detailed insights into portfolios with user-friendly charts and numerical breakdowns. This level of data analysis empowers businesses to make informed decisions and improve their collection strategies.

Pimsware's commitment to customer support is evident through their use of a web-based ticketed system, ensuring that clients receive timely assistance. Their proactive approach to problem-solving, utilizing remote technologies, further enhances the customer experience.

Overall, Pimsware, LLC is a forward-thinking company that provides essential software solutions for organizations managing large volumes of data. Their focus on innovation and customer satisfaction positions them as a leader in the industry, making them a valuable partner for any business in need of effective debt collection and call center software.

Call Center Features

• Blended Call Center
• Call Logging
• Call Recording
• Call Scripting
• Campaign Management
• Escalation Management
• IVR / Voice Recognition
• Inbound Call Center
• Manual Dialer
• Outbound Call Center
• Predictive Dialer
• Progressive Dialer
• Queue Management
• Real-time Chat
• Reporting/Analytics

Predictive Dialer Features

• Call Monitoring
• Call Recording
• Call Results
• Call Transfer
• Callback Scheduling
• Campaign Specific Caller ID
• Contact Management
• FCC Compliance
• FTC Compliance
• Lead Capture
• Lead Management